Conflict & Escalation

When and how to escalate. Resolving technical disagreements. Navigating organizational friction.

Topics

Recognizing Conflict Types

Technical disagreements, interpersonal conflicts, and organizational friction.

When to Escalate

Signs that escalation is needed, timing, and whom to involve.

How to Escalate

Framing the issue, presenting options, and requesting decisions.

Resolution Strategies

Mediation, compromise, and disagree-and-commit.

Preventing Escalation

Early detection, proactive communication, and relationship building.